Stirling BID appoints team of Street Ambassadors

Launched by Go Forth Stirling BID, a team of Ambassadors has taken to the streets of Stirling to provide a warm and informed welcome to visitors and promote the city centre.

Article Source: Go Forth Stirling
Last Updated: 8 October 2021 11:01

The scheme, launched by Go Forth Stirling BID, sees Ambassadors patrolling the city to liaise with business owners and provide information and advice to visitors, residents and workers.

The team of three will be the “eyes and ears” of the BID and report and monitor any environmental and anti-social behaviour issues they spot in the city.

Go Forth Stirling Project Director Danielle McRorie-Smith said: “We’re excited about this new project which will benefit business owners, residents and tourists alike and give everyone the best possible experience of Stirling.

“Our three enthusiastic Ambassadors are a physical presence in the city centre reporting back to me on any issues they encounter and doing their utmost to give help and information to visitors.

“They will help tourists get the most out of their visit to Stirling by providing details of cultural activities and events, tourist attractions and places to eat, drink and shop.

“They’ll also be on hand to visit and support our 604 BID businesses and keep them up to date on our initiatives and projects while taking note of any concerns they may have or help they need.

“Our Ambassadors will also be on the lookout for any adverse issues such as littering, faulty street lights or graffiti; assisting with crime prevention and making sure environmental problems are reported to the relevant authorities.”

Three Ambassadors, Gail Lamb, Michelle Mahon and Mi-Chu Ko, will cover Stirling city centre working in teams of two for eight hours a day from Tuesday to Sunday – plus seven days a week during school holidays.

They started work on Wednesday September 15 and are distinctive in their teal jackets featuring the words ‘I’m Here to Help You’ on the back.

Former tour guide Michelle was keen to start her new role. She said: “I love being able to add a little bit of magic to someone’s day and being a BID Ambassador gives me the chance to do that.

“I’m super excited about having the chance to help people and offer advice in whatever situation it is needed and I feel that this job is going to make a real difference to Stirling.”

Mi-Chu, a Marketing student at the University of Stirling, and Gail, a former midwife and tourism business owner, are also keen to make the streets of Stirling a more welcoming place.

Mi-Chu said: “I am really interested in Stirling and the lives of residents here – I know the city well and am aware of the problems we encounter as residents such as issues around bins not being emptied on time.

“I look forward to being able to help make Stirling a better place to live, work and visit.”

Gail added: “I enjoy engaging with people and meeting people from different cultures so I was thrilled to bits to be selected for this job.

“It’s also great to be part of a team doing work which is both stimulating and important.”

The Ambassadors’ programme is funded by the COVID-19 BID Recovery and Development Fund (BRDF).

Go Forth Stirling BID was set up in 2017 and currently represents more than 600 local businesses with a key objective of delivering projects and services which improve Stirling’s trading environment to benefit businesses, shoppers and visitors.

The company will go to ballot next Spring in the hope of securing a further five-year term.

A successful renewal ballot will allow the BID to continue delivering initiatives for Stirling’s business community and fund current projects such as the Street Stories art project; the Independent Stirling campaign; the delivery of free online training courses plus the provision of digital and shopfront improvement grants.

For more details visit www.goforthstirling.co.uk

Image: L-R Michelle Mahon, Mi-Chu Ko and Gail Lamb

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